Shannen Lai

Director of First Impressions

The forefront of any business begins with who greets you first on the telephone and the first point of contact when walking through the door. Shannen has taken up a 4 year residency in this role at LJ Hooker as Receptionist and thrives on being able to interact and help our clients with their enquiries in an effective and timely manner.

Strong in her multi-tasking skills, Shannen is an all-round office whiz and has been successful in attaining her Agents’ Representatives Certificate as well as well as studying Office Systems.

With a diverse understanding and fluency in Cambodian, Vietnamese and Chinese languages, Shannen is able to relate to our diverse multi-cultural vendors and tenants, whilst bringing a social aspect to our office environment as well as on a social level.

Her honest blend of dedication, a committed attitude and her approachable manner, Shannen will no doubt excel in her career here at LJ Hooker whilst providing an undeniably integral part of our team.